AI Voice Call Center
Production-grade real-time voice AI with sub-second responses, emotional intelligence, AI coaching, warm transfers, and complete call operations — your AI sales team that never sleeps.
What’s included
- Sub-second AI voice responses — faster than human reaction, with natural-sounding premium voices
- Real-time AI coaching engine — quality scoring, adaptive recommendations, and sentiment-based routing during live calls
- Emotional intelligence — detects 10 emotional states and adapts tone, empathy, and formality in real time
- Supervisor monitoring: listen, whisper/coach, and barge modes (policy-controlled)
- Warm and cold transfers with spoken handoff context and retry logic
- Inbound campaign manager — routing rules, schedules, knowledge base, and language policy per campaign
- Voice cloning — use your brand voice across all AI calls via ElevenLabs
- Call recordings, transcripts, and QA/wrap-up workflows with full audit trail
- Natural language appointment scheduling — "tomorrow at noon" works in English, Spanish, or Portuguese
- DNC compliance, consent tracking, and GDPR/LGPD-ready privacy controls
How it works
1
Configure
Set up your AI agent with brand voice, knowledge base, scripts, and inbound campaign routing rules.
2
Engage
AI agents handle calls with sub-second responses, emotional intelligence, and natural language scheduling.
3
Transfer
Hot prospects are warm-transferred to human agents with full conversation context and AI coaching active.
4
Optimize
Supervisors monitor live calls, review QA dashboards, and use AI coaching insights to improve outcomes.
Next step