Security + Compliance
Enterprise-grade multi-tenant isolation, role-based access control, audit trails, DNC enforcement, GDPR/LGPD privacy workflows, webhook verification, and SOC 2-ready architecture.
What’s included
- Multi-tenant data isolation — every client gets a fully isolated workspace with zero data leakage between tenants
- Role-based access control (RBAC) — tenant-scoped roles with fine-grained permission keys for every action
- SSO integration — enterprise single sign-on support for streamlined authentication
- Comprehensive audit trails — every significant action is logged with who, what, when, and context for accountability
- DNC (Do Not Call) enforcement — automatic DNC list checking before every outbound call or message
- GDPR/LGPD privacy workflows — data export, deletion requests, consent tracking, and right-to-be-forgotten support
- Webhook signature verification — cryptographic validation prevents spoofing and ensures data integrity
- Policy-controlled call recording — recordings and transcripts governed by per-tenant compliance policies
- Consent management — opt-in/opt-out tracking per lead across all communication channels
How it works
1
Isolate
Every tenant gets a fully isolated workspace — data, configs, and permissions are completely separated.
2
Control
Fine-grained RBAC with explicit permission keys ensures every action is authorized and auditable.
3
Comply
DNC enforcement, consent management, and GDPR/LGPD privacy workflows handle regulations automatically.
4
Audit
Comprehensive audit trails, webhook verification, and policy-controlled recordings provide full accountability.
Next step