Trust Center
How we protect data, control access, and operate with visibility — without unnecessary jargon.
Data handling
We only collect and process data needed to operate your campaigns and conversations. We structure it so you can audit, export, and improve outcomes.
- Clear separation by tenant (client) so your data is isolated
- Retention controls and deletion workflows where applicable
- Export-friendly reporting surfaces for operations and finance
Security controls
Access is policy-controlled and designed for multi-user teams. You can define who can view sensitive artifacts and who can make changes.
- Fine‑grained permissions and role-based access patterns
- Audit trails for key operations
- Webhook verification patterns for inbound events
Reliability & operations
The platform is built with operational visibility in mind: queues, status transitions, and monitoring surfaces for real-time work.
- Live queue visibility with structured status transitions
- Supervisor monitoring modes (policy-controlled)
- Usage/cost attribution surfaces for planning
Customer controls
You stay in control: humans can supervise, intervene, and take over. You can run hybrid teams and scale safely.
- Hybrid AI + human handling (where configured)
- Policy-controlled access to recordings/transcripts
- Clear admin vs client separation for multi-tenant governance
Frequently asked questions
Can I export my data?
Yes. Reporting surfaces are designed to be export-friendly so you can share results with finance, ops, and leadership.
Who can access sensitive artifacts?
Access is policy-controlled. You can restrict visibility and actions based on roles and permissions.
Do you provide legal advice?
No. This page is informational. For legal requirements, consult your legal counsel.