AI Capabilities
Eleven production-ready AI engines that power every conversation, every channel, and every decision across the platform.
What’s included
- Emotional Intelligence Engine — real-time sentiment analysis that detects 10 emotional states and adapts agent tone, empathy, and formality
- Cross-Channel Conversation Memory — every interaction (voice, email, SMS, WhatsApp, chat) is remembered per lead, building relationship profiles over time
- Knowledge Base Auto-Crawler — paste a URL, the AI crawls up to 300 pages, extracts structured data, and builds a complete knowledge base automatically
- Predictive Lead Scoring — market-specific models (US, Brazil, Global) analyze dozens of engagement, demographic, and behavioral signals to score and prioritize leads
- Real-Time AI Coaching — quality scoring, adaptive response recommendations, and sentiment-based routing suggestions during live calls
- Revenue Forecasting — predictive models with confidence intervals, trend charts, and metric selection for leads, calls, and revenue
- AI Analytics Chat — ask questions about your data in English, Spanish, or Portuguese and get instant, contextualized answers from your real metrics
- Smart Alerts — AI anomaly detection monitors every metric 24/7, scores significance, and sends email notifications before problems become costly
- Voice Cloning — clone any voice via ElevenLabs and assign it to your AI agent with full control over stability and similarity
- AI Insight Cards — automated trend analysis combining statistical methods and LLM reasoning, appearing on every analytics dashboard
- Natural Language Scheduling — book appointments by saying "tomorrow at noon" or "mañana a mediodía" in English, Spanish, or Portuguese
How it works
1
Train
Paste a website URL or upload knowledge — the AI crawler builds a structured knowledge base in minutes.
2
Deploy
AI agents go live across voice, chat, email, SMS, and WhatsApp with emotional intelligence and conversation memory built in.
3
Coach
Real-time AI coaching scores call quality, suggests responses, and routes by sentiment — while supervisors monitor and barge.
4
Forecast
Revenue forecasting, predictive lead scoring, smart alerts, and AI insight cards guide every decision with data.
Next step